FAQ

JSBESS is a Guangzhou based professional manufacturer of solar energy storage systems and LiFePO4 lithium batteries for residential, commercial, and industrial area

We manufacture lithium batteries, hybrid solar inverters, portable power stations, complete solar energy storage kits and the other solar related accessories.

JSBESS is headquartered in Guangdong, China, with modern manufacturing and R&D facilities.

Our team has years of experience in lithium battery technology and renewable new energy solutions.

JSBESS is a professional manufacturer offering OEM, ODM, and customized solar energy storage solutions.

JSBESS products are complying with international certifications such as CE, IEC, UN38.3, MSDS, and other market-specific standards.

We export to Europe, Africa, Southeast Asia, the Middle East, and the Americas.

Yes. We offer complete OEM, ODM, and private-label brand manufacturing services.

We combine advanced technology, strict quality control, competitive pricing, and reliable global support.

Please contact us through our website, email, WhatsApp, or our online inquiry form.

LiFePO4 lithium batteries are the best choice due to their safety, long lifespan, and high efficiency.

Off-grid systems work independently, hybrid systems combine solar with batteries and the grid, while on-grid systems rely on the utility grid.

Battery capacity depends on your daily electricity consumption, backup time, and solar system size.

Our batteries are compatible with many leading inverter brands, including Deye, Growatt, GoodWe, Victron, Solis, and more.

Yes. They can store electricity from the utility grid, generators, or other charging sources.

Typically 10 to 15 years or over 8,000 charge cycles under normal operating conditions.

Yes. Our batteries support 1 to 16 sets of batteries parallel expansion to increase storage capacity.

Our solutions are ideal for homes, offices, factories, farms, telecom sites, hotels, schools, shops, and off-grid projects.

Yes. We offer customized C&I ESS solutions based on project requirements from customers.

Yes. Our engineers provide professional pre-sales consultation and system recommendations.

Yes. We offer customized solar energy storage system design based on the energy needs.

Installation should be performed by qualified technicians following our installation guide.

Yes. Complete manuals and technical documents are available with every signle product.

Our lithium batteries support CAN, RS485, RS232, and other common communication protocols.

Yes. The batteries are compatible with many mainstream inverter communication protocols.

We can monitor battery status through compatible apps on mobile phone or computer.

Warranty periods vary by product, typically ranging from 2 to 15 years.

Our technical support team can provide troubleshooting guidance and technical assistance.

Yes. We provide global online after-sales service and technical support for our customers.

Simply contact our team with your requirements for a quotation.

MOQ depends on the product type. Normally the order quantity can be as small as one piece, please contact us for more details.

Yes. Sample orders are available for product validation.

We accept T/T, L/C, Cash, Alipay, Wechat pay, XTransfer and other mutually agreed payment methods.

Normally the production time is from 3 to 4 weeks for customized order, we have products available in stock for regular orders.

The products can be shipped to customers from most of the countries.

All batteries are securely packaged and shipped in compliance with international transport regulations, along with UN38.3, MSDS, and the other necessary documentations.

We offer sea freight, rail freight, and express courier services.

We provide commercial invoices, packing lists, certificates, shipping documents, and other required paperwork.

We will provide tracking information and keep you updated throughout the shipping process.